Welcome to Ohdiolab Singapore.

 

Ordering Information

PLACING AN ORDER

Click “Shop now” on the items that you would like to purchase. Once you have added all desired items to your shopping cart, click on the shopping bag icon at the top right and “Proceed To Checkout.” Then input your shipping and billing details and submit the order.

ORDER CONFIRMATION

After placing an order you will receive an email confirmation. If you did not receive a confirmation, please make sure you spelled and entered your email address correctly and check your junk folder. If you still can’t find the confirmation email, please contact our customer service team here.

If you created an account at checkout, please log in to view your order history.

ORDER CANCELLATIONS

As we strive to get orders shipped as quickly as possible, there is only a short period of time to make a change. Once an order has reached the “processing” phase, changes cannot be made. For immediate assistance concerning this issue please contact our customer service team here.

CHANGING ADDRESS AFTER PLACING AN ORDER

Unfortunately, orders placed on our website are packaged and ship immediately. Address changes are not available after clicking submit on the order screen. 

In certain cases, we may be able to change an incorrect or incomplete address after the order has been shipped, please contact our customer service team here.

RECEIVED INCORRECT ORDER

No one’s perfect… but we’ll make right! please contact our customer service team here.

Out of Stock This product is out of stock, submit your email and we will update once it restock.